Sie verwenden einen veralteten Browser (Internet Explorer) mit Sicherheitsschwachstellen und können nicht alle Funktionen dieser Webseite nutzen. Hier erfahren Sie, wie einfach Sie Ihren Browser aktualisieren können.

This website uses cookies that support simplified and improved handling. Cookies are small text files that are stored on the device with which you access this website. If you ignore or close this message and remain on this website without deactivating the cookies in your browser settings, we assume that you agree to the use of cookies. For more information about the use of cookies, please see our Privacy Statement.

KOCH Service: We changed our hotline number

An eventful year full of changes and progress for our KOCH Service is drawing to a close.
After the successful release of our service contracts we are now introducing our new ComCenter.


The ComCenter comes with many advantages for your telephone support:

  • No fee-based hotline
  • Voice-directed options menu: in German and English + direct connection to our spare parts department, to the service cases support, or to the mechanic and electric support throughour Help Desk
  • Callback option

With the introduction of our ComCenter changes the telephone number of our Service Hotline. As from now, you can reach us under the following number:
+49 (0) 5202 – 990 200

Our office hours are Monday – Friday from 07:00 to 19:00 and Saturday from 08:00 to 12:00 or simply send us an e-mail to service@kochma.de.

We are looking forward to hearing from you soon!